FAQs

Placing an Order

  • What methods of payment are accepted?
    - We accept Visa, Mastercard, American Express & Paypal.

  • Once I've placed my order, can I cancel it?
    - Please contact us should you wish to cancel your order as we generally dispatch items very quickly.

  • Where is my order?
    - Once we've dispatched your items we can provide a postal tracking number on request.

  • Can I amend my order?
    - Once an order has been placed with us we are unable to amend it. If it is very urgent, please contact us.

Delivery & Returns

  • What are the delivery options?
    - Standard Delivery - 3 working days, £3.99 UK Delivery.
    - Next Day/Express Delivery - Next working day, £5.99 UK Delivery.

  • What about international delivery?
    - Unfortunately, at this time, we do not ship outside of the UK.

  • How do I return or exchange a product?
    - If you are unsatisfied with your product(s) or would simply like to exchange an item, please contact us within 3 working days.